Spinathlon Casino Privacy Policy
At Spinathlon we take your privacy seriously. This page explains what information we collect when you use our online casino services in Canada, how we use and protect that information, and the choices you have about your personal data. Our goal is to be clear about data handling so you can manage your account and privacy with confidence.
Types of data we collect
We collect a range of information needed to operate your account and provide secure services. This includes personal data, technical data, and transactional data.
Personal data
Personal data typically includes your name, date of birth, email address, phone number, billing and mailing address, government ID when required for verification, and payment method details. We also retain account data such as username, password (stored securely), and communication preferences.
Technical data
Technical data covers information collected automatically when you visit our site or use our mobile services. This may include IP address, device and browser type, operating system, mobile identifiers, pages viewed, and session duration. We use this data to keep the service working and to diagnose technical issues.
Transactional data
Transactional data records your deposits, withdrawals, bet history, game play activity, bonus balance adjustments, and customer support interactions. This information is required for account management, security checks, and compliance with applicable laws.
How we use your information
We use your information to manage your account, process payments, verify identity, prevent fraud, and comply with legal and regulatory obligations. We also use data to respond to support requests, improve site functionality, and present content and settings relevant to your account. We do not use your data for purposes you have not consented to except as required by law.
Data protection practices
We protect information using industry-standard technical and organizational measures, including encryption for sensitive data in transit and at rest, access controls, and regular security monitoring. Only authorized staff and selected third-party service providers have access to personal data on a need-to-know basis. While we work to secure your data, no method of transmission or storage is 100% secure.
Cookies and tracking technologies
We use cookies and similar technologies to enable essential site functions, remember settings, and analyse site use. Some cookies are strictly necessary; others support performance and analytics or targeted content. You can manage cookie preferences through your browser or the cookie settings provided on the site. Blocking certain cookies may affect site functionality.
User rights
Canadian users have rights regarding their personal information, including the right to access, correct, or delete data held by us, and to object to certain processing activities. Requests will be handled in a reasonable and secure manner. We may need to retain some information to comply with legal obligations or to resolve disputes.
Access, correction and deletion of data
To access, update, or request deletion of your personal data, contact us at [email protected]. We will verify your identity before processing requests to protect your account. Requests to delete data may be limited if retention is necessary to comply with legal requirements.
Information sharing and third parties
We share personal data with payment processors, identity verification services, fraud prevention vendors, and other service providers who help operate the site. We may also disclose information to comply with legal obligations or to protect our rights. Third parties are required to handle your data in accordance with this policy and applicable law.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. When material changes occur we will post a notice on the site and update the effective date. Continued use of our services after changes indicates acceptance of the revised policy.