Responsible Gambling at Spinathlon Casino

At Spinathlon we take player safety seriously. We believe gambling should be controlled, responsible and fun. This page explains the principles we follow, the tools available in your account to limit play, and where to find help if gambling stops being enjoyable.

Player protection principles

We promote safer gambling by encouraging informed, controlled play. We respect your right to set boundaries and to take breaks. Our approach is to provide clear options for managing time and money, and to support any customer who asks for assistance or wants to restrict access to their account.

Activity-control tools

You can manage your activity directly from your account. Available tools typically include deposit controls, loss limits, session reminders, temporary time-outs and self-exclusion. These features are designed to be simple to activate and to put you back in control quickly.

How to set limits

Limits are usually found in the responsible gambling or account settings section. Choose daily, weekly or monthly values that suit your budget. Once set, some limits apply immediately while others may include a short waiting period before increases take effect.

Deposit limits

Deposit limits help control how much you put into your account. You can set minimum and maximum deposit amounts by day, week or month. If you need lower limits or help selecting an appropriate amount, contact support for guidance.

Loss limits

Loss limits cap the amount you can lose over a chosen period. These limits are separate from deposit limits and offer an additional safety layer for players who want predictable exposure. Loss limits can usually be adjusted in your account settings.

Time limits and session controls

Session reminders and enforced breaks help prevent prolonged play. You can enable pop-up messages that show elapsed time, set maximum session lengths, or activate automatic logouts after a set period. Regular short breaks are recommended.

Self-exclusion

If you need a longer break, self-exclusion blocks your access for a chosen period, from short breaks to indefinite exclusion. During self-exclusion your account is locked and we will not send promotional communications. Contact support to start the process.

Signs of problematic behaviour

Watch for signs such as chasing losses, increased spending, neglecting daily responsibilities, borrowing to gamble or feeling distressed about play. If you notice these patterns in yourself or someone you care for, consider using limits or seeking professional help.

Tips for maintaining control

Set a budget before you play, use deposit and loss limits, schedule regular breaks, avoid gambling when upset or tired and keep track of time spent. Share your limits with a trusted friend if you want added accountability.

Professional help and support organisations

If you need support, contact your provincial problem gambling helpline or local health services. Licensed counsellors, community programs and national support services are available across Canada. For immediate help, reach out to a health professional or your local crisis services.