Spinathlon Casino Terms and Conditions

This page sets out the terms and conditions that govern your use of Spinathlon's online casino and sportsbook services in Canada. It explains the relationship between you and us, and the basic rules that apply while you hold an account or use our site. By registering or playing you accept these terms and any updates we publish here.

Account responsibilities

You are responsible for keeping your account details accurate and for maintaining the confidentiality of your login credentials. You must notify us immediately if you suspect unauthorized access to your account. We may require identity verification at any time - for example, a government photo ID, proof of address, or proof of payment - to complete withdrawals or to comply with our security checks. Account limits, temporary holds, or full suspension may be applied where required for security, verification, or suspected misuse.

Eligibility requirements

To open an account you must be of legal gambling age in your province or territory and eligible to gamble under local law. Only one account per person, household, or billing method is permitted. We reserve the right to refuse registration, restrict access, or close accounts that do not meet eligibility criteria or that appear linked to previously closed or restricted accounts.

Acceptable platform use

Use the platform in a fair and lawful manner. Prohibited actions include fraud, chargebacks, collusion, bonus abuse, use of automated bots, and any activity intended to manipulate outcomes. We may take action - including withholding funds, reversing transactions, or closing accounts - where we detect prohibited behaviour or repeated breaches of these terms.

General bonus and promotion rules

Promotions, bonuses, and free spins are subject to specific terms that apply in addition to these general conditions. Each offer will state its own eligibility, wagering contribution, and expiry rules. We do not guarantee the availability of any promotion and may amend or withdraw offers at our discretion. Abuse of promotional terms may result in forfeiture of bonus funds and winnings.

Deposits and withdrawals

Deposit and withdrawal options available to you depend on your chosen payment method and your location within Canada. Withdrawals may be subject to verification checks and processing times. We may impose limits on minimum and maximum transactions, and we may require withdrawal requests to be processed through the same method used for deposits where practical. Delays may occur for compliance checks or third-party processing.

Dispute resolution

If you have a complaint, please contact our support team via live chat or email at [email protected]. We aim to resolve disputes promptly and will investigate any claim related to gameplay, payments, or account handling. If a mutual resolution cannot be reached, we may suggest independent mediation where available in your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated by notice on our site or by message to your registered account. Continued use of your account after such updates constitutes acceptance of the revised terms. It is your responsibility to review these terms regularly.